The modern rental property is working harder than ever, with millions of people adopting remote or hybrid work patterns in the last five years and spending more time at home. This increased usage isn’t unreasonable: it’s reality. But under current rules, tenants are being penalised for “damage” that’s normal use, whilst landlords are absorbing more frequent replacement costs. Propertymark emphasises the importance of understanding fair wear and tear and applying it appropriately to avoid misunderstanding, confusion, and disputes.

A study commissioned by HM Revenue & Customs (HMRC) confirms what Propertymark has long highlighted — UK Government tax policies are pushing landlords to sell, and the private rented sector (PRS) is feeling the strain. The research, conducted by Ipsos, offers a valuable snapshot of today’s landlords, drawing on responses from over 1,200 participants and in-depth interviews. Most alarmingly, nearly a quarter of landlords intend to reduce their property holdings in the next 12 months, with that figure rising to a third when looking at the next five years.

It may not have been bright, but it was certainly early as teams of spirited property professionals gathered at Fairlop Waters on Sunday 18 May for the third annual Agents Giving Dragon Boat Race. Among the 10 teams competing, two flew the Propertymark flag: the Propertymark Green Dragons and the Propertymark Trust. Each boat was crewed by a mix of staff, volunteers, member agents, and supportive friends and family.

Proposals from the Department for Energy Security and Net Zero (DESNZ) to introduce higher Minimum Energy Efficiency Standards (MEES) for the private rented sector (PRS) raise serious concerns about the practicality, affordability, and likely impact on housing availability. In Propertymark’s response to consultation, informed by input from over 350 members from England and Wales, we insist the UK Government must work closely with the sector to design a fair and sustainable route to energy efficiency.

Despite a growing need for accessible housing, especially among over-65s and people living with disabilities and long-term health conditions, the market continues to fall short —particularly in providing bungalows and step-free properties. Propertymark analysis has highlighted the limited availability of such homes, revealing that only 3,300 new bungalows were built in 2022, while over 3 million people over 65 now live in rented accommodation. For older people and those with mobility challenges, the lack of options can force them into unsuitable housing or trap them in properties that no longer meet their needs.

Propertymark’s response to the Ministry for Housing, Communities and Local Government (MHCLG) consultation on reforms to the Energy Performance of Buildings (EPB) regime addresses the wide-ranging proposals, covering changes to Energy Performance Certificates (EPCs), Display Energy Certificates (DECs), and Air Conditioning Inspection Reports (ACIRs). We welcome many of the proposed reforms but have also raised concerns, especially around commercial and heritage buildings and HMOs, and made recommendations to ensure the final policy is fair, practical, and effective.

Propertymark works to ensure our members understand the full extent of their legal obligations, and for letting agents this includes tenancy deposit protection. The Siddeeq v Alaian court case highlighted concerns about how and when prescribed information must be served, and with the implementation of the Renters’ Rights Bill on the horizon, it’s a relevant reminder that agents must be precise and compliant when dealing with tenancy deposits in England and Wales.

The Welsh Government has confirmed it will not proceed with proposals that would have required landlords to pay tenants compensation when issuing a Section 173 possession notice. The decision follows extensive consultation and lobbying from Propertymark and other sector stakeholders, who welcomed the move as a win for common sense and fair reform.

The UK Government’s proposed disability and health-related benefits system reforms could significantly reshape support for vulnerable people. Propertymark responded to the Work and Pensions Committee’s inquiry on these plans and welcomed many proposals. We made it clear, however, that housing must be central to any efforts to ‘Get Britain Working’.

From 29 May 2025, one of the major planning barriers landlords and property agents in England have faced when upgrading private rented sector (PRS) properties with low-carbon technology will be quietly eliminated. The changes are expected to accelerate installations and unlock thousands of properties previously constrained by limited outdoor space, assisting the UK Government to meet its target of installing 600,000 heat pumps annually by 2028.

Amendments to the Renters’ Rights Bill discussed on 12 May 2025 highlight growing support for the regulation of property agents (RoPA), including professional standards and mandatory qualifications, as well as increasing awareness of the market imbalance between the private rented sector (PRS) and holiday lets. Led by Lord Best and backed by senior peers, the amendments sought to push the UK Government to take faster action, referencing Propertymark’s campaign positions on both these key issues.

Wider economic factors and upcoming interest rate decisions will likely play a key role in the trajectory of the housing market moving forward. Nevertheless, overall pricing, mortgage products, and confidence are all trending upward, providing a perfect mix to help get people onto or move up the property ladder.

Jayne Bryant MS, Cabinet Secretary for Housing and Local Government announced that the survey will be undertaken in 2026–27, marking a major step forward in improving housing policy. This is a great campaign win for Propertymark – we have been calling for this for some time, including in evidence to the Senedd’s Local Government and Housing Committee, where we made it clear that without up-to-date and reliable information, ministers can’t make informed decisions that truly reflect what’s happening across Wales.

The property sector has seen a significant regulatory shift with the quiet withdrawal of the National Trading Standards Estate and Letting Agency Team (NTSELAT) Material Information Guidance. This change coincides with the enforcement of the Digital Markets, Competition and Consumers Act (DMCC Act) on 6 April 2025 which supersedes the Consumer Protection from Unfair Trading Regulations 2008 (CPRs) and has shifted power over consumer protections to the Competition and Markets Authority (CMA).

Property agents and landlords across England and Wales are increasingly facing prolonged delays when attempting to evict problem tenants—an issue being described as a postcode lottery due to the inconsistent and regionally varied response times within the County Court system. In response, the High Court Enforcement Officers Association (HCEOA), in partnership with Propertymark and other stakeholders, have launched a campaign to speed up possessions, calling on landlords to consider High Court enforcement as a more efficient solution in the most severely affected areas.